Privacy Policy

Effective Date: July. 07, 2023
 
This Privacy Policy is a business template for general information only and does not constitute legal advice. Please have a licensed attorney review before publishing.

1) Who We Are

This Privacy Policy explains how BuildHer VII Holdings, LLC and its divisions—BuildHer & Co. (Paint & Signature Finishes), BuildHer Site & Prep, and BuildHer Signature Clean‑Up & Restoration (collectively, “BuildHer,” “we,” “us,” “our”)—collect, use, disclose, and protect information when you visit our website, request a quote, submit forms, communicate with us, or otherwise interact with our online services (the “Site”).

2) Scope

This Policy applies to the Site and to information we collect from clients, prospective clients, vendors, subcontractors, job applicants, and other Site visitors. It does not apply to information collected offline in ways not referenced here or to third‑party websites/services we do not control.

3) Information We Collect

Information you provide directly

• Contact details (name, email, phone, company, role).

• Project details (address, timelines, plans/specs, photos you upload).

• Messages, forms, support requests, testimonials, surveys.

• Job applications (résumé/CV, work history, credentials) if you apply.

• Payment‑related information processed by our payment providers (we do not store full card/bank details on our servers).

Information we collect automatically

• Device and usage data: IP address, browser type, OS, pages viewed, referring/exit pages, timestamps, and approximate location.

• Cookies and similar technologies for essential Site functionality, analytics, and (where used) advertising/retargeting.

Information from third parties

• Leads from referral partners, platforms, or general contractors.

• Publicly available sources (business registries, social media, trade directories).

• Background/check results supplied by screening vendors when allowed by law and with your authorization.

We do not intentionally collect sensitive personal information (e.g., government IDs, precise geolocation, health data) via the Site.

4) How We Use Information

We use information to:

• Provide, operate, and improve the Site and our services.

• Respond to inquiries; prepare and deliver quotes/proposals; schedule walkthroughs and projects.

• Manage customer accounts, billing, payments, and collections.

• Send administrative messages (confirmations, updates, policy notices) and, with your consent where required, marketing communications.

• Conduct analytics to understand Site performance and service quality.

• Detect, prevent, and address security incidents or fraud, and comply with laws.

• Create aggregated, de‑identified insights that cannot reasonably be used to identify an individual.

Legal bases (EEA/UK visitors): contract, legitimate interests (e.g., Site operations, communications, security), consent (where required), and legal obligations.

5) Cookies & Similar Technologies

We use:

• Essential cookies for security, form handling, and basic Site features.

• Analytics cookies to understand traffic and improve the Site.

• Advertising cookies (if implemented) for retargeting and interest‑based ads.

You can manage cookies via your browser settings and, where offered, our cookie banner preferences. Blocking some cookies may impact Site functionality.

6) How We Share Information

We share information with:

• Service providers/Processors that host the Site, provide analytics, email/SMS tools, form handling, scheduling, storage, photo management, payment processing, background checks (with authorization), and customer relationship management.

• Business partners (e.g., general contractors, owners, property managers) to coordinate projects when you request services.

• Professional advisors (legal, accounting, insurance, surety) under confidentiality.

• Authorities when required by law, to protect rights, safety, or in connection with a business transaction (e.g., merger or asset sale).

We do not sell your personal information for money. Where the law defines “share” for cross‑context behavioral advertising, we will honor applicable opt‑out rights.

7) Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including legal, accounting, or reporting requirements, and then delete or de‑identify it in accordance with our data retention practices.

8) Security

We employ reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9) Your Choices

• Marketing Emails: You can unsubscribe via the “unsubscribe” link in our emails or by contacting us.

• SMS/Text: If you opt in to texts, you can reply STOP to end or HELP for help. Message/data rates may apply.

• Cookies: Adjust browser settings or preferences in our cookie banner (where provided).

• Do Not Track: We do not respond to browser DNT signals.
  
  

10) Your Privacy Rights

Depending on your state or location, you may have rights to request:

• Access to the personal information we maintain about you.

• Correction of inaccurate personal information.

• Deletion of personal information, subject to legal exceptions.

• Portability of certain information.

• Opt‑out of targeted advertising or certain sharing/“sales.”
  
  

To submit a request, email [privacy@buildhervii.com] with “Privacy Request” in the subject, and provide your name, contact method, and the request type. We will verify your identity and respond as required by applicable law. Authorized agents may submit requests where permitted by law with proof of authority. We will not discriminate against you for exercising your rights.

California (CCPA/CPRA): We provide the categories of data collected, purposes, and disclosures in this Policy. We do not sell personal information for money. If we engage in cross‑context behavioral advertising, you may opt out via the methods above.

Colorado/Virginia/Connecticut/Utah and similar laws: We honor applicable requests and opt‑outs consistent with those laws.

Florida: Our services are primarily business‑to‑business. Where Florida law provides consumer rights, we will honor valid requests.

11) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can delete it.

12) International Visitors

We primarily process information in the United States. If you are outside the U.S., you understand your information may be transferred to and processed in the U.S. or other locations with different data protection laws than your country.

13) Third‑Party Links & Services

The Site may include links or integrations with third‑party services (e.g., maps, scheduling, file upload, social media, or payment portals). We are not responsible for third‑party privacy practices. Review their policies before using those services.

14) Project Photos & Testimonials

We may take before/after photos of our work. Unless you email an opt‑out before project completion, you grant permission for us to use project photos for marketing, provided we do not disclose confidential information or identify occupants without consent. Testimonials or reviews you submit may be displayed on the Site with your permission.

15) Changes to This Policy

We may update this Policy from time to time. The Effective Date above reflects the latest revision. Your continued use of the Site after changes means you accept the updated Policy.

16) Contact Us

Questions or requests about this Policy? Email hello@buildhervii.com or write to BuildHer VII Holdings, LLC, 8409 Paso Robles Blvd, Fort Pierce, FL 34951.